Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return for store credit.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To request a return, you can contact us at contactjetsetapparel@gmail.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at contactjetsetapparel@gmail.com. 

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards. Accepted returns will be granted a store credit.

Exchanges 

The fastest way to ensure that you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded a store credit within 10 business days. Please remember it can take some time to process your return. If more than 15 business days have passed since we’ve approved your return, please contact us at contactjetsetapparel@gmail.com.